info@chemsavers.com 
855.243.6001 Effective August 18, 2026
Shipping
Domestic
Chemsavers uses all major carriers including UPS and United States Postal Service.
International
Chemsavers products are subject to US export laws, regulations and international agreements. Users of Chemsavers website are responsible for abiding by all import/export regulations.
Order Changes / Cancellations
No change by Purchaser of any term or condition of this contract or any of Seller's rights or remedies hereunder shall be binding on Seller, nor shall the order hereby acknowledged be changed or canceled by Purchaser unless approved in writing by Chemsavers, Inc. There are no representations, agreements, promises, or understandings between Purchaser and Seller that are not expressed herein.
Claims for Lost or Damaged Shipments
Please inspect all packages immediately upon receipt and report any damage, shortage or defect to info@chemsavers.com as soon as possible. Claims for these discrepancies must be made within 10 days of your receiving the materials. All products are sold FOB seller's shipping point unless otherwise noted. Delivery of goods to the carrier at seller's plant or to other loading point, shall constitute delivery to Buyer, and regardless of shipping terms, all risks of loss or damage in transit shall be borne by Buyer.
Returns
If it is necessary to return any materials, contact info@chemsavers.com to obtain a return authorization number. Requests for return authorization numbers must be made within 10 days of your receiving the materials. Only items authorized by seller for return will be accepted. Final disposition of returned goods will be made only after receipt and inspection of goods. Collect shipments will not be accepted unless previously authorized. Hazardous goods must be shipped in compliance with all applicable Department of Transportation regulations. Material must be received on or before the Return Authorization expiration date. Material returned requiring disposal may incur additional charges. A 25% restocking fee is charged on catalog items returned, subject to a minimum charge of $20.00.
Some materials cannot be returned including custom or special-order materials, leaking or damaged chemicals, items with missing or obliterated labels, and opened materials. Returns will not be accepted by Chemsavers unless prior arrangements have been made.